RESUME:

What I've done

Executive Summary
  • Senior technology leader with expertise in aligning engineering work to business goals, driving ~25% year-over-year operational efficiencies and revenue enablement at multi-million-user scale.
  • Transformed organizations through improved communication cadence and process implementation, enabling predictable releases and increased quality.
  • Modernized and unified customer platforms impacting millions of customers and supporting 10M+ interactions per hour with uptime of 98%+.
  • Built diverse, high-performing teams through deliberate talent development and mentoring, maintaining retention during periods of rapid growth and change.
Core Competencies
  • Technology Strategy & Planning
  • Product Roadmapping & Delivery
  • Scaling Engineering Organizations
  • Migrations & Modernizations
  • Agile & SDLC Transformation
  • Engineering Governance
  • Cross-functional Leadership
  • Talent Development & Mentoring

Director of Technology, Research & Development - FINRA

November 2023 - July 2025

  • Streamlined $3M annual R&D program.
  • Increased both number of research projects and participation by 25%.
  • Standardized and streamlined R&D proposal pipeline.
  • Reduced time from submission to kickoff to weeks versus months.
  • Doubled executive review cadence.
  • Raised approvals to 98% by linking topics to enterprise strategy.
  • Directed investigations into Gen AI, Graph, ML, LLM workflows.
  • Presented monthly outcomes to 250+ stakeholders, driving technology adoption.

Sr. Director of Software Engineering - Sparkfund

August 2019 - March 2023

  • Led team of 12 implementing product roadmap with 95% on-time delivery rate.
  • Oversaw development of SparkOS platform, unlocking previously siloed information across partner ecosystem.
  • Introduced Agile processes and KPIs to foster cross-departmental coordination.
  • Established CI/CD pipeline, increasing deployments while lowering error rates.
  • Drove Sparkfund's first security audit, delivering SOC 1/SOC 2 compliance.
  • Conducted technical due diligence supporting M&A and enterprise onboarding.

Engineering Manager - Etsy

January 2016 - July 2019

  • Assembled a diverse team of 20+ high-performing software engineers.
  • Maintained 100% retention through significant organizational changes.
  • Owned migration of core marketing system serving 10M+ messages per hour.
  • Achieved significant cost savings integrating 3rd-party customer support software.

Engineering Manager - Constant Contact

December 2012 - December 2015

  • Migrated 650,000 customers in 6 months during migration of main CRM application.
  • Recruited 20+ engineers, building out diverse, full-stack teams.
  • Created apprenticeship program to grow high-potential candidates.
  • Eliminated a 300+ issue backlog and cut new defect rates by 80%.

Manager of Development - America's Test Kitchen

November 2010 - November 2012

  • Led creation of highest retention product in company history, ATK Cooking School.
  • Managed the migration of 2M+ users, unifying data and enabling single sign-on (SSO) to improve cross-product access and reliability.

Lieutenant, United States Coast Guard

Bachelor of Arts, Language & Literature

St. Mary's College of Maryland

Technical Skills
  • Emerging Technology: AI/ML R&D Direction, Graph & LLM Workflow Strategy.
  • Languages & Frameworks: Ruby on Rails, React/JavaScript, Elixir, Java, PHP.
  • Databases: PostgreSQL, MySQL, Oracle.
  • Infrastructure: AWS, CI/CD, Observability, Security & Compliance.